Privacy Policy – EyeSTAR LASIK Institute
Effective Date: January 1, 2025
At EyeSTAR LASIK Institute, we are fully committed to protecting your privacy and handling your personal data with care, transparency, and in full compliance with applicable laws, including the EU General Data Protection Regulation (GDPR).
This policy explains what personal information we collect, how we use it, and what rights you have in relation to your data.
📋 What We Collect
We may collect and process the following personal information when you interact with our website or contact our team:
Full name
Email address
Phone number
Country of residence
Vision-related details (e.g., glasses/contact lens use)
Preferred treatment interest (e.g., LASIK, SMILE)
IP address, browser type, device data (via cookies)
💡 How We Use Your Information
We use your personal data to:
Respond to inquiries and provide LASIK quotes
Schedule consultations and treatment planning
Offer travel and logistics support
Send you relevant information about our services
Improve our website, marketing, and patient experience
We will only contact you in ways you've consented to — and never spam or misuse your details.
✉️ How We Communicate
Based on your preferences, we may reach out via:
Email
Phone call or SMS
WhatsApp
You can opt out at any time by replying “unsubscribe” or contacting us directly.
🌍 Data Protection for International Visitors
If you're based in the UK, EU, or EEA, your data is processed in accordance with GDPR standards. We ensure your data is stored securely and only accessed by authorized EyeSTAR personnel or trusted service providers under data protection agreements.
🔐 Data Security
We use appropriate security measures to protect your data, including:
Secure hosting and encryption
Limited access to authorized staff only
Strict confidentiality agreements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
🍪 Cookies and Analytics
Our website uses cookies and third-party tools (like Google Analytics) to improve performance and understand visitor behavior. You can manage cookie preferences via your browser settings.
📝 Your Rights
You have the right to:
Access your personal data
Correct or update your data
Withdraw consent at any time
Request deletion of your data
File a complaint with your local data authority
To make a request, contact us at:
📧 info@eyestar.us
📞 +90 212 361 5000
📄 Updates to This Policy
We may update this policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available at:
www.lasikinistanbul.com/privacy-policy
We are honored you trust us with your information and your vision. Thank you for choosing EyeSTAR.
